Skip to main content
Dishwasher does not switch on, no light on the panel
Zanussi Support

Dishwasher does not switch on, no light on the panel

 

If the dishwasher does not switch on, no light on the panel, refer to the suggestions below for step by step instructions.

Is the dishwasher plug inserted in the socket and switched on?
  • Check that the plug is inserted and that the socket is switched on.
Does another appliance work in the same socket?
  • You can check whether there is power at the socket by plugging in another appliance and seeing whether that works as it should.
  • If the socket does not work, contact a local electrician to help resolve the problem.
Has one of your relays tripped or has a fuse blown?
  • Reset the circuit-breaker / RCD device or replace the fuse 
  • You can reset the circuit-breaker by pushing the switch to the "ON" position.

The circuit-breaker may look like one of those shown in the images below:

2017-11-07_0112.png

 

Older-type fuse box system may look like one of those shown in the images below:

2017-11-07_0113.png
  • If you have an older-type fuse box, the fuses must be replaced.
  • To do this, contact an electrician for assistance.

If the above suggestions do not resolve the issue, we recommend requesting a visit by a service engineer.

 

2017-08-16_1122.png

To help you determine the exact nature of the problem, we recommend a visit by one of our authorized engineers to check the appliance and fix the problem.

When contacting us, please have the following information to hand. You will find this information on the manufacturer’s data plate:

  1. Model number
  2. Product number (PNC)
  3. ELC number
  4. Serial number

Data plate with model number, product number/PNC, ELC and serial number:

modelnoexplanation1.gif
  1. Model number
  2. Product number (PNC)
  3. ELC number
  4. Serial number

[3–9999] Where will I find the data plate on my product? 

NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

Make a note of the reported error code and quote it when you request an engineer. This will not solve your problem, but it will help our engineer identify the cause of the problem.

  • Report error code: C1​​​​​​​

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.

You can request a visit by one of our engineers by clicking on the link below.